Refund policy

RETURN AND REFUND POLICY
Last Updated: April 15, 2026

PURCHASES THROUGH GRANDMA TESTED
Grandma Tested does not sell products directly. We feature and review products from third-party retailers and brands, and we earn a commission on qualifying purchases made through links on this site. This compensation may influence which products we feature and how they are presented; readers should treat our recommendations as commercially motivated.

RETURNS AND REFUNDS
Since all purchases are made directly with the brands or retailers we feature, returns and refunds are subject to each merchant's individual policies. Grandma Tested does not process orders, handle shipping, or manage returns.

Specific trial periods, satisfaction guarantees, or "reader offers" mentioned in our reviews are set by the featured brand, are subject to change, and are fulfilled entirely by that brand, not by Grandma Tested.

To initiate a return or request a refund, please contact the retailer or brand where you made your purchase directly. Most brands we feature offer satisfaction guarantees, check their specific return policy at the time of purchase.

HOW TO HANDLE RETURNS

  1. Locate your order confirmation email from the retailer
  2. Review the merchant's return policy (typically found on their website)
  3. Contact their customer service directly
  4. Follow their return process and instructions

COMMON QUESTIONS
Q: Can Grandma Tested process my return?
A: No. We don't handle transactions, so we cannot process returns or refunds. Please contact the merchant directly.

Q: What if I'm unhappy with a product you recommended?
A: We're sorry to hear that. While we can't process returns, please contact the merchant's customer service. We also value your feedback, let us know about your experience.

Q: Who do I contact about my order?
A: Contact the retailer or brand where you made your purchase. Check your order confirmation email for their contact information.

DISCLAIMER
Grandma Tested is not responsible for:

  • Order fulfillment or shipping
  • Product quality or defects
  • Merchant return policies or procedures
  • Disputes between customers and retailers
  • Refund processing or timing

We recommend reviewing each merchant's return policy before making a purchase. See our Advertising Disclosure for more on our relationship with the brands we feature.

QUESTIONS?
If you have questions about this policy, contact us at hello@grandmatested.com. For issues with a specific order or return, please contact the merchant directly.